Index

  1. 1. Who is responsible for processing your data?
  2. 2. What is the purpose of processing your data?
  3. 3. How long will we keep your data?
  4. 4. What is the legal basis for processing your data?
  5. 5. Are your data shared with other recipients?
  6. 6. What rights do you have when providing your data?
  7. 7. How can you exercise your rights?
  8. 8. What can you do if your rights are not respected?
  9. 9. Links to other websites

1. Who is responsible for processing your data?

  • Identity: DASHA LIVING SPACE SL
  • Postal address: Pl. CANOVAS DEL CASTILLO 1, 2ยบ, PTA. 5. 46005 - VALENCIA
  • Phone: 963106940 - 610252444
  • Email: info@dls.homes

2. What is the purpose of processing your data?

Data collected through forms on the website or our user app is used for various purposes:

  • Contact: To provide information about our services and answer inquiries.
  • Register your interest: To allow users to register and receive specific information.
  • Property owner registration: Processing of data necessary for property owners who are interested in having us manage the rental of their properties.
  • Reservation: To manage property reservations.
  • Solvency: To assess the solvency of users interested in renting.
  • Contracting and management: To manage rental agreements and daily operations.
  • Historical record: To maintain a history of tenants, owners, and properties.
  • Periodic information: To send updates about services and properties.
  • APP: To manage rentals and related services via our mobile app.
  • Suppliers: To provide agreed services.

3. How long will we keep your data?

Personal data will be kept for as long as necessary to fulfill the purpose for which it was collected. Once completed, data will be deleted unless legally required to retain it. Basic contact data may remain in a historical database for future management purposes.


4. What is the legal basis for processing your data?

Respecto a los diferentes tratamientos de datos:

  • Contact: Based on user consent.
  • Register your interest: Based on user consent.
  • Property owner registration: Based on consent and later on the management contract.
  • Reservation: Based on the pre-contract agreement.
  • Solvency: Based on legitimate interest of property owners.
  • Contracting and management: Based on the rental contract.
  • Historical record: Based on legitimate interest of DLS Homes.
  • Periodic information: Based on user consent.
  • APP: Based on the contract between users and DLS Homes.
  • Suppliers: Based on user request for services provided by third parties.

5. Are your data shared with other recipients?

Data will not be shared with third parties except when legally required or necessary to provide the service. Data may be shared with JECAMA SL (administrative management), PERITUS CIBERSEGURIDAD SL (platform maintenance), OVH (hosting in France within the EEA), and Redsys (payment processing in Spain). DLS Homes does not store or access banking data, which is handled by Redsys. For external services requested by users (e.g., pickups, deliveries), contact details may be shared with service providers solely to fulfill the request.


6. What rights do you have when providing your data?

  • Right to information: you have the right to be clearly informed, before your data is collected, about which of your personal data is being processed, for what purpose it is processed, where the data has been obtained from, and whether it will be communicated or has been communicated to any third party.
  • Right of access: to know which of your personal data is being processed, for what purpose it is processed, where the data has been obtained from, and whether it will be communicated or has been communicated to any third party.
  • Right to rectification: to request the correction of any inaccurate or incomplete personal data.
  • Right to erasure: to request the deletion of personal data that is inadequate or excessive.
  • Right to object: to prevent the processing of your personal data or to request that such processing ceases, but only in the cases established by law.
  • Right to restriction of processing: to request the suspension of the processing of your personal data in the cases established by law.
  • Right to data portability: to receive the personal data you have provided in a structured, commonly used and machine-readable electronic format, and to transmit it to another data controller.
  • Right not to be subject to automated individual decision-making: so that no decision is taken about you that produces legal effects or significantly affects you, based solely on the processing of your personal data.

7. How can you exercise your rights?

Send an email to info@dls.homes including:

  • A copy of your ID or electronic signature.
  • Details of your request and supporting documents if necessary.
  • Address for notifications, date, and signature.

If acting through a representative, provide proof of representation. For minors or incapacitated persons, rights will be exercised by their legal representative.


8. What can you do if your rights are not respected?

If you believe your request has not been satisfied, you can file a complaint with the Spanish Data Protection Agency at https://sedeagpd.gob.es/sede-electronica-web/vistas/formReclamacionDerechos/reclamacionDerechos.jsf


9. Links to other websites

This privacy policy applies only to data collected through our website. Our site may contain links to other websites, and DLS Homes is not responsible for their privacy practices. When you click on these links, you leave our site and should read the privacy policies of those websites.

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